Klarna is one of Europ's fastest growing companies and a leading alternative payment provider. Klarna’s vision is to
simplify the buying experience with a simple checkout solution. With Klarna Checkout, customers only need to
provide top-of-mind information to complete a purchase.
At the core of Klarna’s services is the concept of payment after delivery, which lets you buy before you pay.
This simplicity means a better shopping experience for you. It is really smooth for you to do your shopping on mobile
and you don’t have to think about taking out your card on the train or the bus.
Klarna was founded in 2005 with the vision to simplify the buying experience. In 2014 they joined forces with SOFORT
and formed Klarna Group, the leading European alternative payment provider. Klarna have about 1200 employees on 18
markets. We serve 35 million consumers and work with 50 000 online merchants.
Klarna are a Swedish payment service provider who take end-to-end responsibility for your payment.
They support 35 million consumers worldwide in over 50 000 e-stores and very safe to use.
How does Klarna Pay After Delivery work?
After the website has acknowledged the order, the customer will receive an email with payment instructions, telling
them when and how they will need to pay.
What do customers need to provide when they make a purchase?
Customers need to provide their mobile phone number and their email address. The mobile number is required in case we need to reach them. All statements will be send to
their email address. It's very important, that the customers give Klarna the correct details, as otherwise you will not
receive the payment information and so be liable for delayed payment fees.
What are the payment options with Klarna?
Customers can pay with debit or credit card (Visa/Mastercard) immediately in the checkout or take advantage of
the Pay After Delivery payment option, where they can pay for the goods once they have received them
via debit card or bank transfer.
How does the payment page work?
If the customer has received their goods and wants to pay their statement, go to our payment page https://payeurope.klarna.com/statement
and sign in with the statement number (provided in the email) and the email address they entered upon
Can orders be delivered to an address other than the customer billing address?
Yes. When selecting Klarna as a payment method, the custoemr can choose to deliver the goods to an address
other than their billing address. At the checkout, they will be given the option to enter a separate delivery